How To Fix Disney Plus Error Code 39 Easily

With its vast array of top series and movies, Disney Plus has gained tremendous popularity as a leading streaming service. However, just like any other platform, it is susceptible to occasional service errors that can hinder the seamless streaming experience. One such error of Disney plus is Error Code 39, which can frustrate users and interrupt their enjoyment of content.

In this article, we aim to provide you with straightforward and effective solutions to fix Disney Plus Error Code 39, enabling you to continue enjoying your favorite shows and movies without any disruptions.

disneyplus error code 39

Quick Solutions to Fix Disney Plus Error Code 39

Replay the Video:

In some cases, Error Code 39 may be a random occurrence. Simply refreshing or reloading the video can resolve the issue. If the error persists, try repeating the steps.

Restart your Device or the App:

Minor software errors, such as a faulty data cache, can hinder smooth video streaming. Restarting the app or the entire device can help resolve this. If using the Windows 10 Xbox software, end the stream and close the program. Restart your Xbox One or the Disney Plus app to address Error Code 39.

Change HDMI Cables or Use a Different HDMI Port:

Try using a different HDMI port on your TV or test each port to check for functionality. If one works, leave your broadcasting device connected to ensure uninterrupted streaming. Additionally, test an alternate HDMI cable or consider using a high-quality HDMI 2.1 cable. Ensure that you are using an HDMI-to-HDMI cable, as other converter cables won’t solve Error Code 39.

Switch to a Different Streaming Device:

If possible, try using a different streaming device or television to see if the error persists. Outdated TVs may not support recent HDMI versions required for secure connectivity. Identifying a functional device can help address Error Code 39.

Disconnect Disney Plus from Other Devices:

To rule out excessive device sign-ins causing Error Code 39, sign out of Disney Plus from multiple platforms such as mobile phones, gaming consoles, tablets, and computers. Stream content from a single device for optimal performance.

Contact Disney Plus Customer Support:

If all troubleshooting steps fail to resolve Error Code 39, it is advisable to reach out to Disney Plus customer support. They can assist with internal issues that may be causing the service error.

Understanding the Cause of Disney Plus Error Code 39

When faced with Error Code 39 on Disney Plus, it is essential to delve into the underlying cause of this issue. This particular error arises when Disney’s servers encounter obstacles while attempting to stream the desired video content. The root of the problem lies in rights management, which can restrict the availability of certain content based on geographical regions.

disney plus error code 39

In some instances, users may find themselves in a situation where they have limited control over resolving this error. This occurs when Disney is only able to provide partial access to specific content in certain regions. Unfortunately, in such cases, there is little that can be done from the user’s end to rectify Error Code 39.


Disney Plus Error Code 39 can be an inconvenience, especially for Xbox One users or those streaming on projectors or Smart TVs. By following the quick fixes mentioned above, you can effectively resolve the error and continue streaming your favorite films and series on Disney Plus without further difficulties.

Enjoy uninterrupted entertainment on the platform and make the most of your Disney Plus subscription.

Unsa Faheem

Unsa Faheem is a seasoned content writer specializing in the streaming industry. With a keen eye for the latest trends in TV shows, movies, and celebrity culture, She brings her expertise and enthusiasm to each piece she writes. Her work is characterized by insightful analysis and a deep understanding of the evolving media landscape.
Education: Engaging Content and Marketing.

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